Connectivity · Broadband
Setting Up Broadband at Your New Home
Broadband has the longest lead time of any move-in utility — book it early to avoid arriving with no internet.
Overview
Broadband is the one utility you can't sort on move day. New connections and transfers need two to four weeks of lead time, and an engineer visit may be required if the line at the new property is inactive. Arranging it early is the single easiest way to avoid weeks without internet at your new home — and the natural moment to compare deals rather than roll onto an out-of-contract price.
Why it matters
- Installation and activation lead times run 2–4 weeks — longer if a new line or engineer visit is needed
- Working from home, school, and daily life depend on a connection from day one
- A move is the natural moment to compare deals and avoid out-of-contract prices
- Check which connection types are available at the new address before assuming your package transfers
When to arrange it
Arrange broadband 3–4 weeks before move day. Check availability at the new address first, then book the transfer or new install so activation lines up with your move-in date.
If you delay